Effective Date: April 10, 2025
At La Bonne Vie Designs (hereinafter referred to as “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR). By accessing or using our website (www.labonneviedesigns.com) or interacting with our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect different types of personal information when you interact with our website or services. This information may include:
- Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information.
- Non-Personal Identification Information: Browser type, device type, IP address, operating system, and other browsing information.
- Cookies: We use cookies to enhance user experience on our website. These cookies collect information about your usage and preferences to improve the site and services.
- Transaction Information: If you make a purchase through our website, we may collect payment details and transaction history.
- Communication Data: If you contact us via email or through our contact forms, we will collect any information that you provide during the communication.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To fulfill your requests, process orders, or provide customer support.
- Personalizing Your Experience: To tailor content and advertising based on your interests and preferences.
- Marketing and Promotions: To send promotional emails, newsletters, and updates about our products and services, if you have opted in to receive them.
- Improving Our Website and Services: To analyze how users interact with our website to improve functionality, design, and usability.
- Compliance with Legal Obligations: To comply with applicable laws and regulations and protect our legal interests.
3. Legal Basis for Processing Your Information
We process your personal information based on the following legal grounds:
- Consent: If you have given us consent to process your information for specific purposes (e.g., signing up for our newsletter or submitting a contact form).
- Contractual Necessity: To fulfill a contract with you (e.g., processing orders or delivering services you’ve requested).
- Legitimate Interests: We may process your personal information when it is necessary for our legitimate business interests, such as improving our services, marketing, and customer support.
- Compliance with Legal Obligations: When required to comply with legal obligations, such as tax laws or fraud prevention.
4. Sharing Your Information
We will not share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or provide customer support. These providers are obligated to maintain the confidentiality of your personal data.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, and you will be notified of any changes.
5. International Transfers
Your personal information may be transferred to and stored in countries outside of the European Economic Area (EEA) if our service providers are based in those countries. We ensure that any such transfer complies with the GDPR requirements and that your data is adequately protected.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we retain transaction data for the duration of the warranty period or as required for tax reporting purposes.
7. Your Rights Under the GDPR
As a data subject under the GDPR, you have the following rights regarding your personal information:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions (e.g., if the data is no longer necessary for the purposes it was collected).
- Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances (e.g., if you contest the accuracy of the data).
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected].
8. Security of Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your personal information.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, personalize your experience, and analyze site traffic. You can manage cookie preferences through your browser settings, and you have the option to disable cookies, though this may impact your ability to use certain features of our website.
For more information on how we use cookies, please refer to our Cookie Policy.
10. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated. Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
La Bonne Vie Designs
Email: [email protected]
Website: www.labonneviedesigns.com